✦ Crisis Intervention

Immediate, short-term response when distress becomes urgent.

Crisis intervention helps restore equilibrium, reduce risk, and minimize the chance of longer-term trauma. We coordinate quickly with families and, when needed, community partners.

✦ What it is

Stabilize. Reduce risk. Plan the next hour and the next week.

A crisis intervention is an immediate, short-term emergency response to mental, emotional, physical, and behavioral distress. The goal is to restore bio-psychosocial functioning and lower the potential for lasting distress — then connect the family to ongoing care, not leave them at the edge of the moment.

Crisis care is not the same as weekly skills training. It is focused, time-limited, and built around safety.

✦ What crisis care can include

A short window of intense support — then a path back to the plan.

01

Safety & stabilization

Help reducing immediate risk, slowing the moment, and restoring enough calm to make a next decision.

02

Family coordination

Clear communication with caregivers so no one is left guessing what to do in the next few hours.

03

Community partners

When needed, we coordinate with other providers or local resources so the family is not carrying the crisis alone.

04

Follow-up into care

After the acute moment, we help connect to ongoing services — skills, therapy, rehab, or case management.

✦ Who crisis care is for

When the usual plan is not enough for this hour.

Crisis intervention is for mental, emotional, physical, or behavioral distress that has become urgent — a child who cannot be kept safe with the usual tools, a teen in acute despair, a family that has lost the next step. It is not the service you use for a weekly check-in. It is the service you use when the week has broken.

If this is life-threatening, skip the website

Call 911 or 988 first. Texas Care can help with follow-up care once everyone is physically safe.

✦ Crisis FAQs

Please read this before you wait on a form.

Can I walk into a Texas Care clinic for an emergency?

Do not rely on a clinic walk-in for a life-threatening emergency. Call 911. For a mental health crisis you can also call or text 988. Then call 888-988-6329 for follow-up.

Is crisis intervention ongoing therapy?

No. It is short-term. After stabilization we help you into assessment, skills, psychotherapy, or other planned services.

What if my child is already a Texas Care client?

Call us at 888-988-6329 and say it is urgent. If anyone is in immediate danger, still call 911 first.

✦ After the crisis

We can help with the next step.

If it is not an emergency, call 888-988-6329 or send a message. If it is an emergency, call 911 or 988 first.